Before your first order

Coffee drinking season

We recommend that you wait 4 to 7 days after roasting coffee beans before drinking them, rather than drinking them immediately after roasting. If the beans are too fresh, a lot of gas will come out of them, making it difficult for hot water to penetrate, and the flavor will not be extracted properly. Waiting will allow you to enjoy the optimal flavor.
The roasting date is listed on the packaging.

Storage method and expiration date

Coffee beans:

If the package is inflated, rest assured that this is normal and caused by freshly roasted coffee beans releasing gases. :)
After opening the package, we recommend that you keep the coffee beans sealed by closing the zipper. Also, store them in a cool place away from sunlight, high temperatures and humidity. We do not recommend storing them in the refrigerator, as condensation may cause the beans to deteriorate when taken outside.
It tastes best one month after roasting.
Light roast coffee deteriorates more slowly than dark roast coffee, so it is fine to drink it even after it has been roasted for longer; however, the flavor and aroma will be gradually lost over time, so we recommend drinking it within 5-6 weeks if possible.

Drip Bag:

We recommend that you consume the product within 4 months of purchase.

Cold Brew Bags:

We recommend keeping your cold brew bag sealed and drinking it within one month of purchase. We also recommend avoiding storing it in direct sunlight, high temperatures and humidity, and not storing it in the refrigerator.
 

Roast and shipping dates

At BASTET COFFEE, we roast twice a week and aim to ship your order within 3 to 5 days.
If you are in a hurry or have special circumstances, please leave a message in the comments section of the shopping cart or send a message from "Contact Us". You can also contact us on Instagram (@bastetcoffee_nya). :)

About drip bags and tea bags

If drip bags or cold brew bags are out of stock, it may take longer to prepare them, and preparation may take 2-7 business days.
Therefore, if you are in a hurry or have special circumstances such as wedding accessories or a large number of gift boxes, we would appreciate it if you could contact us in advance.
 

Delivery methods, payment methods, and shipping fees

For quantities up to 400g, Click Post (¥200) is the cheapest delivery method.
Please note that as this is a delivery method where the package will be delivered directly to your mailbox, if your mailbox is too small or you do not have a mailbox at all, your package may be returned.
Please note that we cannot refund shipping costs even if the item is returned.
If the item is larger than this, we will send it via Yu-Pack.
Shipping costs vary depending on the delivery area.

<Yu-Pack>
Kansai, Hokuriku, Chugoku, Shikoku, Tokai region ¥800

Tohoku, Kanto, Shinetsu and Kyushu regions: ¥1,000

Hokkaido, Okinawa and other remote islands: ¥1,500
For overseas shipping, we currently only ship to Taiwan via EMS (350 TWD).
Please note that delivery times will be longer than usual.
If you have any questions or concerns, please feel free to contact us via our Instagram, email address, or by clicking on "Contact Us" at the bottom of the page. :)